Shipping policy

Last Updated: September 2026

Thank you for visiting and shopping at Reminted. We are dedicated to delivering our curated gift collections and home fragrance products to your doorstep safely and beautifully packaged.

1. Shipping Destinations

We currently operate and ship exclusively to addresses within the United Kingdom (including England, Wales, Scotland, Northern Ireland, and the Highlands). At this time, we do not offer international shipping or delivery to PO Boxes.

2. Shipping Rates & Delivery Timeframes

All delivery fees are calculated dynamically and displayed clearly at checkout prior to payment. We offer the following premium shipping methods:

Premium Tracked Delivery (Standard):

Delivery Window: 2-3 working days from dispatch.

Cost: Stated at checkout. Free on all orders from £50.

Courier: Sent via Royal Mail Tracked 48, featuring end-to-end tracking updates and delivery notifications.

Express Next-Day Tracked Delivery:

Delivery Window: Next working day (for orders placed before our daily cut-off time of 11am).

Cost: Stated at checkout.

Courier: Sent via Royal Mail Tracked 24, including full tracking, SMS/email alerts, and photographic delivery confirmation.

3. Order Processing & Dispatch Times

Every Reminted parcel is carefully hand-packed with protective cushioning in our studio.

Orders are processed and dispatched within 1-2 working days (excluding weekends and UK bank holidays).

During high-volume periods, such as our Store Opening or peak gifting seasons, processing may take slightly longer. We appreciate your patience as we ensure your luxury glassware and gift sets are safely secured.

If there is a significant, unexpected delay in the dispatch of your order, our concierge team will reach out to you immediately via email.

4. Shipment Tracking

Once your order has been packed and handed over to our courier, you will receive a shipping confirmation email. This email will contain your unique tracking number, which will become active within 24 hours. You can use this link to monitor your parcel’s journey at any time.

5. Delivery Risk & Lost Parcels

We want you to enjoy a completely worry-free shopping experience. Reminted looks after your parcel every step of the way, and responsibility only passes to you once it has been successfully delivered to your address, your chosen safe place, or your designated neighbour.

If your tracking number shows that your package has been delivered, but you have not received it, please contact our team via our on-site Contact Form (choose "Order Inquery & Status Update") within 48 hours so we can open an investigation with the carrier and swiftly resolve the issue for you.